604 551 9707 or 604 603 PHNX (7469)   604 946 7473

   Crew Resource Management

“The use and coordination of ALL resources available to the crew to achieve safe and efficient flight operations”

This course provides the required subjects as outlined in the regulatory requirements.

1, 2, or 3-day Tailored Courses

Course Outline    (Course locations and times are at operator request.)

The course will contain but is not limited to the topics described below.

  • Introduction and Definitions

  • Threat and Error Management

  • HFACS

  • Situational Awareness

  • Communication

  • Human factors

  • Conflict Resolution

  • Crew Characteristics / Style

  • Management Skills

  • Teamwork / Resolving Conflicts

  • Crew Coordination

  • Stress Management

  • Decision Making

  • Dynamics and Analysis of Aircraft Accidents

All candidates will be given complete course program details as well as course workbook materials on the first day of the course.

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